Some of the areas we cover:

Sustainable IT

Small and medium size businesses account for around 50% of carbon emissions in the UK. However, less than a quarter of SMEs have a decarbonisation strategy or any plans to reduce emissions. This could be a fantastic opportunity for you to differentiate your business from the competition and to burnish your green credentials.

At Cognition Cloud we are passionate about making IT more sustainable. Our services enable your organisation to use your computers for longer, saving you money and significantly reducing your carbon footprint.

Maybe you’re not yet ready for Cognition Cloud to manage your IT, but you still want to take advantage of the technology available to reduce the carbon footprint from your IT? If you do want Cognition Cloud to manage your IT (even better), we can provide a fuller assessment of your IT estate and where environmental impact and CO2 can be reduced. Either way, we can put together a programme to get you where you want to be.

Cyber Essentials

Developed and operated by the National Cyber Security Centre (NCSC), Cyber Essentials is a Government-backed and industry-supported scheme that helps businesses protect themselves against the growing threat of cyber attacks and provides a clear statement of the basic controls organisations should have in place to protect themselves.

There are a number of reasons why you might want your business to be Cyber Essentials Certified:

• Reassure customers that you are working to secure your IT against cyber attack
• Attract new business with the promise you have cyber security measures in place
• Get a clearer picture of your organisation’s cyber security level
• Some Government contracts require Cyber Essentials certification

Cyber Essentials looks at five key areas of cyber security for protecting your business, these areas are:

• Access control
• Firewalls and routers
• Malware protection
• Secure configuration
• Software updates

Cognition Cloud can review your security across all of these areas and support you with your Cyber Essential application and certification.

IT Strategy

How does your business leverage technology to get the edge over your competition?

We analyse your business goals, processes and competitive environment in the context of your existing IT estate. From this we identify opportunities to make better use of technology to reduce costs, streamline customer engagement, improve employee experience and to make your business more competitive and profitable overall.

Modern Workplace

The past couple of years have seen a massive change to the way people work, in particular people with office-based jobs.

Changes in the workplace that were already happening have been accelerated by the pandemic. Without any notice, businesses were forced to provide users with telephony, contact centre services, business applications and critical data access at home.

By and large, this has been successful, but IT departments have been under pressure and many have not had the bandwidth to think strategically about the safest and most effective way to maintain remote or hybrid working. Businesses have been left exposed, leading to a huge spike in cyber attacks. Cognition Cloud will help you to evaluate the risks and opportunities from the modern workplace and provide options that optimise security, cost and user experience.

Unified Communication

Unified Communication is an extension of the Modern Workplace. Providing a single platform for communication and collaboration for your employees, for your customers, suppliers and other stakeholders.

At a basic level, this includes integrated messaging, video conferencing, and online meeting solutions that are available from anywhere. It also integrates traditional telephony, call centre and CRM solutions. Do you have chat on your website? Can customers use that application to also have voice and video calls with you? Are your meeting room systems fully integrated with your other communication and collaboration systems? Cognition Cloud can bring all these systems together for you and can help you to find savings where you are paying for things you don’t need.

Cloud Migration

There a numerous benefits to moving to cloud computing from security to cost savings to increased agility.

These benefits are unlikely to be fully realised by simply lifting and shifting existing infrastructure to IaaS services in the public cloud. Cloud services can work out to be surprisingly expensive, with a lot of hidden costs. Do you know if your critical applications will still work if delivered from the cloud? Cognition Cloud will help you to design and manage your migration to take advantage of all the benefits the cloud had to offer, whilst to minimising cost and risk.